Privacy policy.

Privacy Policy for Dutch Payments Inc.

Effective date: August 1, 2023

Dutch Payments Inc. ("Dutch Payments," "we," "us," or "our") Privacy Policy

1. Introduction

This Privacy Policy describes how we collect, use, disclose, and protect the personal information of users (each, a “User”) of our website at www.splitwithdutch.com and the Dutch mobile application (collectively with all subpages and successor pages, the “Site”) in accordance with Canadian privacy laws and regulations.

2. Consent

By using the Site, registering for or obtaining a Service and/or providing us with personal information, you provide your express consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. Capitalized terms that are used but not defined in this Privacy Policy have the meaning given to those terms in the Dutch Payments User Terms.

3. Information Collection and Use

We collect and use your personal information for the following purposes:

  • Providing Services: Registering you for our services, administering and managing your account, and addressing any concerns or issues you may have.

  • Card Application and Services: Processing your application for a card, including identity verification. Once your card is issued, we provide services related to your card, such as card administration and transaction processing.

  • Customer Support: Responding to your inquiries, questions, and requests.

  • Personalization: Personalizing your experience when you visit our Site or use our services.

  • Site Improvement: Enhancing our Site and services based on your feedback and information.

  • Promotions and Contests: Administering promotions, contests, surveys, and other features on our Site.

  • Marketing Communications: Understanding your needs and preferences to provide you with relevant information and offers. You have the option to opt out of receiving such communications by contacting us at hello@splitwithdutch.com.

  • Research and Analytics: Generating aggregate or de-identified data for research and analytical purposes.

  • Other Legitimate Business Purposes: Utilizing information for fraud detection and prevention, compliance with legal obligations, enforcement of agreements with users, and maintaining accurate business records.

4. Information Sharing

We may share your personal information with third-party service providers to assist us in providing the Services. These service providers are contractually obligated to use your personal information solely for the purpose of providing the agreed-upon services.

5. Data Retention and Deletion

We retain your personal information for as long as necessary to provide the Services and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements.

6. Data Storage

Your personal information may be stored and processed on servers provided by Google Cloud and Firebase, which may be located in Canada or any other country in which we, Google Cloud, Firebase, or our other affiliates or service providers maintain facilities. We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards. Please note that Google Cloud and Firebase have their own comprehensive security measures and comply with several international standards and certifications. For more information, you can refer to Google Cloud's and Firebase's respective privacy policies.

7. Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, and destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

You have the right to access, correct, or delete your personal information. You can also opt out of receiving marketing communications from us. To exercise any of these rights, please contact us at hello@splitwithdutch.com.

9. Children's Privacy

The Site and the Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under the age of 18.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by email or through the Site.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at hello@splitwithdutch.com.